How can we help?

Yes! The app is completely free for all QSMP viewers to download and use.

Circles allow creators to send one-way updates to their entire global fanbase. Think of it as a direct line from the creator to you fully translated and formatted for your feed.

Currently, the app is in an exclusive Beta phase specifically for QSMP creators and their community. However, we have plans to open the platform to creators worldwide in the future.

Yes! You can toggle notifications for your favorite creators so you’ll know exactly when they go live on the server, regardless of their time zone.

We use a high-speed translation engine integrated directly into the app. When a creator posts an update or a broadcast, our system detects your preferred language and translates the content instantly so you never miss a beat.

We currently support English, Spanish, Portuguese, French, German, Arabic, Chinese, Hindi, Italian, Japanese and Korean. We are constantly adding more languages to ensure every fan can participate.

You can update your language at any time in Settings > Language. All posts, notifications, and voice audio will instantly switch to your new selection.

Redemption is only available for specific events that have a badge assigned. Because badges must be claimed while an event is live, we suggest setting a notification. Once the event begins, simply head into the app to collect your badge before the event ends.

This is likely caused by a browser cache issue. To resolve it, please try refreshing your page or opening the site in an incognito (private) window.

Deleting your account is permanent. This action will: - Remove your profile and username from the platform. - Delete your followed creators list and notification preferences. - Permanently erase your personal data from our active servers.

Great job on solving the puzzle! To claim your reward, just make sure the email you used for the newsletter at terminal.qsmp.co matches the one you use to log into the app. Once those match up, your badge should be waiting for you!

Absolutely. We take privacy seriously. Your data is encrypted, and we only use your language preferences to ensure the content you see is translated correctly.

Yes. In accordance with global privacy laws, deleting your account triggers a full purge of your personal information from our systems.